Help Center

Creating an account is quick and easy:

1. Click Register in the top navigation bar.
2. Fill out the registration form with your details.
• Do not use initials, nicknames, or email addresses as your username.
• Usernames must be at least 3 characters long and contain only letters, numbers, hyphens, or underscores.
3. Click the Complete Registration button at the bottom of the page.
4. Check your email for a confirmation message with a verification link and code.
5. Either click the link in your email or go to the User Verification page and enter your username and verification code to activate your account.

1. On the sign-in page, click the Forgot your password? link or click here.
2. Enter your email address associated with your account and click Submit.
3. Check your email inbox (and your spam/junk folder, just in case).
4. Click the password reset link in the email.
5. Enter a new password to regain access to your account.

You can update your password anytime.

1. Log in to your account and go to Account Home.
2. In the left menu, select Account > Password.
3. Enter your current password and then your new one.
4. Click Password to save your updated password.

This happens after 3 unsuccessful login attempts within 3 minutes. When that limit is reached, your account is temporarily locked for security reasons. Please wait 3 minutes before trying again.

This means an account has already been created using that email. To regain access:

1. Visit the Forgot Password page.
2. Enter your email address.
3. Follow the password reset steps to log back into your existing account.

1. Go to My Account Home > Account > Details.
2. Update your name and/or email address on the Details page.
3. Click Save.
4. If you change your email, you'll need to verify the new address.

1. Navigate to My Account Home > Account > Addresses.
2. Scroll to the bottom of the page.
3. Click Add New or Edit to update your shipping information.

1. Go to My Account Home > Account > Details.
2. Enter your new phone number in the appropriate field.
3. Click Save to update your information.

If you're not receiving expected emails, try the following:

• Check your spam or junk folders.
• Confirm your email address is correct in your Coral Auctions account.
• Ensure your email program (e.g., Outlook) is not set to offline mode.
• If you use POP3, make sure emails weren't downloaded to another device.
• Check for rules or filters that may be blocking CoralAuctions.com.
• Add @coralauctions.com to your email provider's list of safe senders.

Still not receiving emails? Contact us for further assistance.

Usernames must meet the following requirements:

• Minimum of 3 characters
• Can only include letters, numbers, underscores (_), and hyphens (-)
• No special characters, spaces, or email addresses
• Must not include "Coral Auctions", be entirely numeric, or resemble a website URL

Try using a unique combination of letters and numbers.

Usernames on Coral Auctions are unique. If your chosen name is already taken, you'll need to select a different one.

Yes, but username change requests are reviewed case-by-case. Please note:

• Requests will not be approved if you have any active listings.
• Changing your username may affect your visibility, especially if you're a seller with a recognizable name.
• Previous listings (past and current) won't be linked to your new username.
• Username changes are not anonymous—other users may recognize the update.

If you'd like to request a username change, contact us. We'll review your request and notify you once the change is approved.

Searching is simple:

1. Click Search located in the top navigation menu of any page.
2. Enter your search terms and click the Search button.
3. Once results load, you can sort them using the dropdown menu by:
• Ending Time
• Newest
• Oldest
• Price
• Title
• Listing ID
• Activity

You can also refine your results using filters for:

• Active or Completed listings
• Auction or Buy It Now (Fixed Price) listings

To access more detailed search options:

1. Click the Advanced Search link below the search bar.
2. On the Advanced Search page, you can search by one or more of the following:
• Keyword
• Category
• Price Range
• Listing Type (Auction or Buy It Now)
• Listing Status (Active or Completed)
• Starting or Ending Time
• Listing ID
• Seller Username

You can still sort and refine the results just like in a standard search.

1. Click the Advanced Search link below the search bar.
2. Enter your search criteria (e.g., keywords, category, price range).
3. Select the Completed option under Listing Status.
4. Click Search to view completed listings that match your filters.

You can filter Buy It Now listings two ways:

Option 1: From the Search Results Page

• Use the Filter dropdown at the top of the page.
• Select Fixed Price from the listing type options.

Option 1: From the Search Results Page

1. Click the Advanced Search link below the search bar.
2. Under Listing Type, check the box for Fixed Price.
3. Add any other search criteria and click Search.

To keep an eye on an item you're interested in, simply click the + Add to Watchlist link found on any auction listing page.

To view all items you've added:

1. Go to My Account > My Account Home.
2. Navigate to Bidding > Watching.

Some listings offer a Buy It Now option, allowing you to purchase an item immediately at a fixed price.

• For auction-style listings, Buy It Now is available only until the first bid is placed.
• For Reserve Price auctions, Buy It Now remains available until the reserve is met. Once the reserve is met or bidding begins, the item will be sold to the highest bidder.

1. Enter your bid amount on the auction listing page.
2. You'll receive on-screen and email confirmations when your bid is accepted.
3. If someone outbids you, you'll be notified so you can place a higher bid.

To avoid being outbid, enter your maximum bid (Max Bid). Ourproxy bidding system will automatically place bids on your behalf, only as much as needed to keep you the highest bidder—up to your max amount.

Please only place bids you're prepared to honor. In most cases, bids cannot be retracted.

Proxy Bidding allows Coral Auctions to bid for you:

• Enter your maximum bid (Max Bid).
• The system automatically places the minimum bid required to keep you in the lead—up to your max.
• If another bidder outbids your max, you'll be notified.

If you see a bid increase by less than the usual increment, it means another user's max bid was slightly higher than yours.

Simply enter the highest amount you're willing to pay in the bid box. Coral Auctions will automatically bid for you in small increments until:

• You win the auction at the lowest possible price, or
• Someone places a higher bid and you're outbid.

Quick Bid is a shortcut for bidding the next highest increment.

• You'll see a red Quick Bid button beneath the current price on auction listings.
• Clicking the button places your bid instantly at the next increment.

A Reserve Auction has a hidden minimum price set by the seller.

• If the reserve price is not met, the item will not be sold—even to the highest bidder.
• If the reserve is met, the item will be sold to the highest bidder.

Listings will be clearly marked as Reserve or No Reserve.

Bidding works the same, but with a few differences:

• If your >Max Bid is below the reserve, Coral Auctions will proxy bid up to your max.
• If your Max Bid meets or exceeds the reserve, the current price will automatically jump to the reserve price, skipping increments.
• Once the reserve is met, bidding continues normally.

The listing will update from Reserve Not Met to Reserve Met when this occurs.

This can happen for two reasons:

1. Another bidder had already placed a Max Bid equal to or higher than yours.
2. You placed a bid on a Reserve Auction, and your Max Bid met or exceeded the seller's reserve.

Some sellers allow Make Offer:

• If enabled, you'll see a Make Offer button below the bid box.
• Click it, enter your offer and an optional message.
• Click Review Offer, then Submit Offer.
• The seller may accept, decline, or counter your offer. You'll be notified of the response.

This occurs when your counter-offer is accidentally higher than the buyer's original offer per unit.

Example:

• Buyer offers $25 each for 4 items = $100 total.
• You counter with $101 (total), but the system interprets that as $101 each = $404 total.

Instead, enter $25.25 per item to counter with $101 total.

Buyers are legally obligated to complete purchases for winning bids or accepted offers.

Bid retractions or cancellations are not allowed under the following circumstances:

• Revealing the seller's reserve
• Testing another user's proxy bid
• Bidder's remorse

Contact the seller immediately. They can remove the extra items from your invoice and send you an updated version.

Most often, this is due to a slow or unstable internet connection.

• Be sure to bid within the auction's time limit.
• Confirm that you received an on-screen and email bid confirmation.

If you're unsure, Contact Us and we'll review your bidding activity.

Go to My Account > My Account Home > Bidding > Active.

Go to My Account > My Account Home > Bidding > Offers.

You can view your full purchase history by visiting:

• My Account > My Account Home > Bidding > Won – for past auction wins
• My Account > My Account Home > Bidding > Invoices – for past invoices

To start selling:

1. Register for an account on Coral Auctions if you haven't already.
2. Ensure your account is set up for selling.
3. You may need to verify your contact info.
4. Add a payment method to cover seller fees.
5. Once approved, you can begin creating listings and selling on Coral Auctions.

• For auction-style listings, Buy It Now is available until a bid is placed or the reserve price is met.
• After that, the item is sold to the highest bidder.

Homepage Featured listings are shown in random rotation and may not always appear to you.

• Auction Listings: Choose 1, 3, 5, 7, or 10 days. You may enable up to 3 automatic relists if it doesn't sell.
• Fixed-Price Listings: Choose 3, 5, 7, or 10 days or select "Good 'Til Canceled".

Good 'Til Canceled listings renew every 30 days and may be canceled by Coral Auctions after review.

Go to any listing (active or ended) and click:

• Bid/Purchase History

Unpaid Sales:

1. Go to My Account > Listings > Sales Report.
2. Find the unpaid sale and click Void Sale.
3. Click Remove From Invoice and Void Sale.

Paid Sales:

1. Refund the buyer first (see: "How do I refund my buyer?").
2. Open the invoice, click Mark Not Paid, then follow the steps above for unpaid sales.

Option 1:

1. Go to Sales Report and sort by Voided.
2. Click Un-Void next to the item.

Option 2:

1. Go to Listings > Successful, filter to Voided.
2. Check the box next to the item.
3. Click Un-Void Selected Sales.

You can find past activity here:

• Successful Listings: My Listings > Listings > Successful
• Unsuccessful Listings: My Listings > Listings > Unsuccessful
• Invoices: My Listings > Listings > Invoices

Creating a listing is easy:

1. Click Sell at the top of any page.
2. Follow the guided steps:
• Choose a Category and Listing Type (Auction or Fixed Price).
• Create a compelling Title and detailed Description.
• Set your Price, including an optional Reserve or Buy It Now price.
• Enter your Quantity. (Tip: Check the box to receive a low inventory alert when stock drops to 20%.)
• Upload 1–10 images you personally own.
• Select Listing Options (optional upgrades).
• Choose Yes or No for Local Pickup Only. If "No," set shipping details and combined shipping amounts. Check the Free Shipping box if offering it.
• Confirm or edit your Payment Details.
• Choose a Start Date/Time or start the listing immediately.
• Set the Duration.
3. Review your Fees and click Create Listing.

After your item sells and payment is received, pack and ship promptly.

Include:

• Key item details and condition
• Any unique features or history
• Buyer expectations

❗ Avoid copying content from other sellers or including third-party personal information without consent.

No! All images must be your own unless you have explicit permission from the owner.

Listings using unauthorized images will be removed without notice.

No! At least one original image is required per listing. Listings without images will be ended.

No! Coral Auctions prohibits external links, emails, or URL mentions in listings to protect site quality and SEO rankings. Listings violating this policy will be removed.

1. Create your listing as usual.
2. Scroll down and click Save Draft instead of "Create Listing."

To access drafts: My Account > My Listings > Listings > Drafts

1. On the listing page, scroll to Start and Duration.
2. Set the Date and Time.
3. Be sure to click Set to store the time.
4. Complete your listing and click Create Listing.

💡Note: Any selected listing option fees will be charged even if the scheduled listing is canceled before it goes live.

Yes, depending on listing status:

• Scheduled, Draft, or Active listings without sales or bids:

  ✔ All fields are editable.

• Active Fixed-Price with sales:

  ✔ You can update quantity, add notes, images, YouTube videos, listing options, and edit shipping/local pickup.

• Active Auctions with bids:

  ✔ You can add notes, images, YouTube videos, and adjust shipping/local pickup.

  ✖ You cannot edit the title, description, or price.

1. Open your listing.
2. Click Edit.
3. Make changes or append the item description.
4. Click Save.

⚠ Note: Changes may allow bidders to cancel if the item is in their Watch List.

No. But you can:

• Relist: Re-post the listing immediately, no edits allowed.
• List Similar: Create a new, editable copy of the listing.

1. Go to My Listings > Listings > Unsuccessful.
2. Click Relist or use the gear icon.

💡 Relisted items:

• Do not carry bid or purchase history.
• Will copy over listing upgrades and associated fees unless unchecked when using List Similar.

• A Reserve Price is the lowest price you're willing to accept.
• If bidding does not meet the reserve, the item will not be sold.
• If met, the item goes to the highest bidder.

To set a reserve:

Enter a Starting Bid, then add your Reserve Price in the designated field.

If there are no bids, you may end the auction by contacting us.

If there are bids, the Reserve can only be lowered to the current bid—not removed.

Offers can only be accepted on Fixed Price (Buy It Now) listings.

Check the box Accept Offers during listing setup (Page 2 of 2).

No action needed. The Quick Bid button appears automatically on all auction-style listings.

You can pay using PayPal, credit card, or debit card, depending on the seller's accepted payment methods.

To pay:

• For Buy It Now items:
• Click the Confirm & Pay button during checkout.
• For auction wins or items in your shopping cart:

Click the shopping cart icon. On the cart page, either:

• Select Pay Only This Seller, or
• Click Checkout next to the invoice.
• You can also go to:

My Account > Purchase Invoices, then click Checkout next to the invoice.

After payment, you'll receive a confirmation email.

You can still pay using a credit or debit card through PayPal—no account needed.

1. At the PayPal login page, click Pay with Debit or Credit Card.
2. Enter your payment information.
3. Click Pay Now.

You can also ask the seller if they accept Stripe for direct card payments.

Buyers can still use a credit or debit card via PayPal. If they don't see the option:

1. Log in to your PayPal account.
2. Go to Settings > Seller Tools > Website Preferences.
3. Scroll to PayPal Account Optional and ensure it's turned On.

Then, ask the buyer to try again.

Payments are made through PayPal or Stripe and are deposited directly into your account.

• Add your PayPal or Stripe details in the Payment Settings section of your Coral Auctions account.

Go to your Payment Settings.

• Check the box for Accept PayPal.
• Enter your PayPal email and click Save.

Yes. Open a free Stripe account and connect it to Coral Auctions to accept credit card payments.

Yes. To enable this:

• Open a Stripe account if you don't have one.
• In Coral Auctions, go to Payment Settings and link your Stripe account.

Once connected, buyers will see an option to pay by credit card—without using PayPal.

You'll receive an email notification.

• Go to Sales Report and check for a Paid stamp.
• You can also check the status on the invoice or log into PayPal/Stripe to confirm the transaction.

All refunds are handled directly by the seller.

• Log into your PayPal or Stripe account.
• Find the transaction.
• Click Refund this Payment.

Sometimes delays happen. Here's what you should do:

1. Wait at least 48 hours.
2. During that time:
• Email the invoice to the buyer twice.
• Send one message via Coral Auctions.
3. If the buyer doesn't respond after those three attempts, contact Coral Auctions before voiding or deleting anything.

These can occur due to:

• First-time PayPal or Coral Auctions transactions.
• Currency mismatches.
• Incorrect or missing seller PayPal information.
• Manual payment sent outside Coral Auctions.

Buyers:

• Always check out using the Coral Auctions checkout button.
• Inform the seller of the issue.
• If unresolved after 48 hours, contact PayPal support.

1. Ask the buyer to cancel the payment in PayPal. (How to Cancel)
2. Mark the invoice as Paid (to manually record the payment).
3. Then mark it Not Paid to remove the record.
4. Remove all items from the invoice.
5. Go to your Sales Report and click Create Invoice.
6. Add the correct items and email the updated invoice to the buyer.

Invoices are automatically generated when:

• A buyer wins an auction, or
• A Fixed Price item is purchased.

Sellers can view their active invoices by navigating to:

My Account > My Account Home > Listings > Invoices

Buyers can view purchase invoices at:

My Account > My Account Home > Bidding > Invoices

To generate and send an invoice for an item sold through a valid Coral Auctions listing:

1. Go to My Account > My Account Home > Listings > Successful.
2. Click the gear icon next to the listing, then select Create Invoice.

Or, check the box next to multiple listings and click Create All Invoices at the top.

3. Navigate to Listings > Invoices.
4. To send the invoice:
• Check the box next to it and click Email, or
• Click the invoice number and choose Email from the options.

Invoices can only be created for items with a Coral Auctions listing number.

No! Invoices can only be created for purchases made through valid Coral Auctions listings. Selling or invoicing items without a Coral Auctions listing number is a violation of site policy.

If a buyer wants to purchase additional items, create a Fixed Price listing and send them the listing number.

The Checkout button only appears if the seller has a valid PayPal account connected.

To enable it:

1. Visit My Account > My Account Home > Listing Preferences > Payment.
2. Check Accept PayPal, enter your PayPal email, and click Save.

Go to your Sales Invoices.

Open the latest invoice and remove all items using the Remove button.

Open the next invoice and click Add or Add All to combine the items.

Repeat for additional invoices as needed.

Email the combined invoice using the Email Invoice button.

Go to Listings > Invoices, then:

• Check the box next to the invoice and click Mark Shipped or Mark Paid, or
• Click the invoice number and select the appropriate action from the top menu.

Navigate to:

My Account > My Account Home > Bidding > Invoices

Go to My Listings > Listings > Invoice Report, then:

Before the invoice is paid:

• Remove items by clicking the Remove button.
• Add credits/debits with descriptions.
• Leave comments visible to buyer and seller.

After the invoice is paid:

• Click Mark Not Paid (top right).
• Make your edits as described above.
• When done, click Mark Paid to finalize.

Open the invoice and click Remove next to the item.

See: How do I edit an invoice?

Delete by removing all items using the Remove button.

The invoice will automatically disappear.

See: How do I edit an invoice?

This can occur due to:

• Two separate payments attempted for the same invoice
• Expired or missing credit card on the seller's PayPal account
• A new or inactive PayPal account
• Mismatch between Coral Auctions and PayPal account email or name
• Buyer manually sent payment to the wrong PayPal address

Solution: Contact Coral Auctions immediately for assistance.

To archive:

• Go to Listings > Invoices or Listings > Successful.
• Check the box next to the listing or invoice and click Archive.

To restore:

• Change your view to Archived.
• Check the item and click Restore.

Archived listings and invoices remain accessible via your Sales Report.

1. Ask the buyer to cancel the payment via PayPal. (How to Cancel)
2. Open the invoice and click Mark Paid to manually record it.
3. Then click Mark Not Paid to clear the payment status.
4. Remove all items using the Remove button.
5. Go to Sales Report, click Create Invoice, and re-add the items.
6. Email the updated invoice to the buyer.

To correctly calculate shipping and ensure payment is collected, follow these steps on Step 2 of the Create Listing page:

1. Choose a shipping method from the dropdown.
2. Enter the cost for the shipping method.
3. If offering free shipping, check the "Free Shipping" box.
4. Click the "Add" button to save the shipping method to your listing.

✅ Shipping methods must match across listings to combine invoices. For example:

• Priority + Priority = ✅ Combined
• Priority + First Class = ❌ Not combined

To automatically combine shipping charges:

1. Enter the Combined Shipping cost in the appropriate box during listing creation.
• If you ship additional items for free, enter "0".
2. Click the Add button to apply.

Example:

• Item A = $10 + $5 Priority shipping
• Item B & C = $10 each + $1 Combined Priority shipping
• Invoice = $30 (items) + $7 (shipping) = $37 total

🔄 The item with the highest shipping cost becomes the base. Combined costs are then added per item using the same shipping method.

💡 Tip: If you use various shipping services, choose "Other" for all your listings to ensure they combine under one invoice. Describe the shipping method in the item description.

You can only adjust unpaid invoices. To do so:

1. Go to your Invoices and select the invoice.
2. Click Add Adjustment and choose:
• Credit (reduce the total)
• Debit (add additional charges)
3. Enter the amount and a brief description.
4. Click Add Adjustment.
5. Email the updated invoice to the buyer.

For paid invoices, see: How do I edit an invoice?

Always ship to the PayPal address. This offers the strongest buyer/seller protection in the event of a dispute.

Yes. Use the Combined Shipping field to set reduced rates for additional items:

• Enter 0 to offer free shipping on extras
• Or specify a fixed amount (e.g., $1 per additional item)

Always click the Add button to apply your settings.

Coral Auctions charges fees to use the site. Coral Auctions's fees consist of Listing Fees, Final Value Fees, and Optional Listing Upgrade Fees. Coral Auctions also collects optional Route Insurance Fees for Route.com. You will never be liable for any additional fees from Coral Auctions.com without advance notice and the opportunity to opt-out.

Coral Auctions charges a Listing Fee to list an item for sale in any category on Coral Auctions.com. Coral Auctions's Listing Fees are structured as follows:

• 50¢ to list an item with a starting value of less than $6.25.
• 25¢ to list an item with a starting value of $6.25 or more.

Coral Auctions charges a 4% Final Value Fee. Final Value Fees are assessed on the final price of the item sold only and not shipping charges or taxes. Final Value Fees are due when your item sells through Coral Auctions.

Optional Listing Upgrades are available for selection when the seller is creating a listing. Optional Listing Upgrade fees are renewed monthly. The Optional Listing Upgrade fees are as follows:

Sellers can create a percentage-off or dollar amount price reduction for their active fixed-price listings. The fee to create a sale costs $0.25 per listing and is payable whether the item sells or not.

GTC is an optional upgrade available for fixed-price listings only. Listings remain live until they are:

• Manually ended by the seller
• Sold out
• Removed by Coral Auctions

Benefits of GTC:

• Automatically renews monthly (same item number and URL)
• Preserves view count, sales history, and SEO
• Ideal for evergreen inventory or ongoing stock

Listings with GTC are reviewed monthly by Coral Auctions staff.

• Go to My Account > My Account Home > Site Fees > Current to view your current invoice.
• Visit Site Fees > Past to view historical invoices.

Seller fees are charged monthly on the 2nd to your saved credit card.

1. Go to My Account > My Account Home > Credit Cards.
2. Click Add New.
3. Enter your card details and click Save.

Coral Auctions uses Stripe, a trusted and secure payment processor, to collect seller fees.

There are a few reasons Stripe may decline a charge:

• Expired card or mismatch in billing info
• The charge is below $0.50

No. Credit cards saved for seller fees are used only to pay Coral Auctions fees. Your purchases will not be billed to this card.

You'll still pay any Listing Option Fees, but you may relist the item for free up to 3 times.

Yes, in select circumstances Listing Option Fees can be refunded. Please contact Coral Auctions with the details.

You have two easy options:

1. From a listing:
• Click on the listing title to view the full item page.
• Scroll down to the seller's name to view their star rating and feedback count.
• Click the feedback count (number in parentheses) to view all ratings and written reviews.
2. From search results:
• Next to the seller's name, click the number in parentheses to view their feedback summary.

You can leave feedback in two ways:

1. Method 1: From your account dashboard
• Go to My Account > My Account Home > Listings > Successful.
• In the top View menu, select Feedback Required.
• Find the listing, click the gear icon, and select Submit Feedback.
• Choose a star rating (1–5) and write a feedback comment.
• Click Save.
2. Method 2: From the listing page
• Navigate to Listings > Successful and select the listing.
• Click the Feedback button above the photos.
• Choose a star rating (1–5) and write a feedback comment.
• Click Save.

You can leave feedback in two ways:

1. Method 1: From your account dashboard
• Go to My Account > My Account Home > Bidding > Won.
• In the top View menu, select Feedback Required.
• Find the listing, click the gear icon, and select Submit Feedback.
• Choose a star rating (1–5) and write a feedback comment.
• Click Save.
2. Method 2: From the listing page
• Navigate to Bidding > Won and open the listing.
• Click the Feedback button above the item photos.
• Choose a star rating (1–5) and write a feedback comment.
• Click Save.

You have 30 days from the end of a transaction to leave feedback for a buyer or seller.

Go to My Account > My Account Home > Feedback. From there, you can view:

• Summary – See your overall buyer/seller star ratings.
• Buyer – Feedback left for you as a buyer.
• Seller – Feedback left for you as a seller.

You can also click the feedback score next to your username anywhere it appears to open a detailed summary page with feedback you've received and given.

In most cases, feedback is permanent. If the feedback was submitted according to Coral Auctions' rules, it cannot be removed.

However, if a dispute arises over a rating or comment, Coral Auctions offers mediation. If both parties agree, and following a review by a site administrator, the feedback may be modified or removed.

Your feedback percentage is based on all 5-star ratings received in the past 365 days. Only 5-star ratings affect your feedback score.

To contact a seller about an active listing:

1. Click "Contact Seller" located below the seller's name located on the listing page.
2. Type your message and press Send.

There are two ways to contact a seller after purchasing an item:

1. Option 1: From your Purchases page
• Go to My Account > Bidding > Won.
• Click the listing title.
• Press the Contact Seller button (top of the listing or near the envelope icon).
• Type your message and click Send.
2. Option 2: From the "More Actions" menu
• Go to My Account > Bidding > Won.
• Click the "More Actions" dropdown for the relevant item.
• Select Contact and send your message.

There are several ways to contact a buyer:

1. Method 1: From Successful Listings
• Go to My Account > Listings > Successful.
• Click the gear icon on the far right of the listing.
• Select Contact, type your message, and press Send.
2. Method 2: From the Listing Page
• Open the listing and click the Contact Buyer button at the top.
• Type your message and click Send.
3. Method 3: From Bid or Purchase History
• For auctions: Click View Bid History.
• For fixed-price listings: Click View Purchase History.
• Find the buyer's username, click it, type your message, and send.
4. Method 4: From Sales Reports or Invoices
• Go to your Sales Report or Sales Invoices, click the buyer's username, and send your message.

No. Only buyers and sellers involved in a transaction can message each other.

No. Sharing personal information such as:

• Phone numbers
• Email addresses
• Website URLs
• Social media profiles
• Hashtags or external links

...is not allowed through the Coral Auctions messaging system. Please use the platform only for auction-related communication. Thank you for understanding.

You can view your messages by:

1. Clicking Messages at the top right of any page, or
2. Going to the left-hand sidebar under Messaging and selecting:
• Inbox
• Sent
• Archived
• Trash

To delete a message:

1. Go to your Inbox, Sent, or Archived folder.
2. Check the box next to the message(s) you want to delete.
3. Click the Delete button.

The message will be moved to your Trash folder.

Messages are automatically deleted after 90 days.

Be sure to save any important communication before that time.

"Sorry, an error occurred while processing your request. Object reference not set to an instance of an object."

This usually means your message subject was either too short or too long.

• Make sure your subject line is between 3 and 100 characters.
• Edit the subject and try sending your message again.